{"id":4452,"date":"2026-04-17T11:24:26","date_gmt":"2026-04-17T10:24:26","guid":{"rendered":"https:\/\/vimora-care.eu\/terms-and-conditions\/"},"modified":"2026-04-23T09:17:49","modified_gmt":"2026-04-23T08:17:49","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/vimora-care.eu\/sk\/terms-and-conditions\/","title":{"rendered":"V\u0161eobecn\u00e9 obchodn\u00e9 podmienky"},"content":{"rendered":"<style>.kb-row-layout-id4452_a8f5ea-48 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id4452_a8f5ea-48 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id4452_a8f5ea-48 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id4452_a8f5ea-48 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id4452_a8f5ea-48 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id4452_a8f5ea-48 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id4452_a8f5ea-48 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column4452_39ad8b-38 > .kt-inside-inner-col,.kadence-column4452_39ad8b-38 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4452_39ad8b-38 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4452_39ad8b-38 > .kt-inside-inner-col{flex-direction:column;}.kadence-column4452_39ad8b-38 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4452_39ad8b-38 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4452_39ad8b-38{position:relative;}@media all and (max-width: 1024px){.kadence-column4452_39ad8b-38 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column4452_39ad8b-38 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column4452_39ad8b-38\"><div class=\"kt-inside-inner-col\">\n<p><strong>V\u0161eobecn\u00e9 obchodn\u00e9 podmienky<\/strong><\/p>\n\n\n\n<p>Platn\u00e9 odo d\u0148a zverejnenia na webovej str\u00e1nke<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. \u00dadaje poskytovate\u013ea<\/strong><\/h2>\n\n\n\n<p>Slu\u017eby op\u00edsan\u00e9 v t\u00fdchto V\u0161eobecn\u00fdch obchodn\u00fdch podmienkach poskytuje nasleduj\u00faca spolo\u010dnos\u0165:<\/p>\n\n\n\n<p>Obchodn\u00e9 meno: Vimora Grup Kft.<\/p>\n\n\n\n<p>S\u00eddlo: 2440 Sz\u00e1zhalombatta, Erkel Ferenc k\u00f6r\u00fat 80. II. em. 6. ajt\u00f3, Ma\u010farsko<\/p>\n\n\n\n<p>E-mail: info@vimora-care.eu<\/p>\n\n\n\n<p>Telef\u00f3nne \u010d\u00edslo: +36 30 255 6407<br>Dostupn\u00e9 v pracovn\u00fdch d\u0148och od 09:00&nbsp;do 15:00, v ma\u010farskom jazyku.<\/p>\n\n\n\n<p>Da\u0148ov\u00e9 \u010d\u00edslo: 27541579-2-13<\/p>\n\n\n\n<p>Registra\u010dn\u00e9 \u010d\u00edslo spolo\u010dnosti: 13-09-217193<\/p>\n\n\n\n<p>Registrov\u00fd s\u00fad: Budapest K\u00f6rny\u00e9ki T\u00f6rv\u00e9nysz\u00e9k C\u00e9gb\u00edr\u00f3s\u00e1ga (Obchodn\u00fd s\u00fad Krajsk\u00e9ho s\u00fadu pre okolie Budape\u0161ti)<\/p>\n\n\n\n<p>Webov\u00e1 str\u00e1nka: https:\/\/vimora-care.eu<\/p>\n\n\n\n<p>Vimora Grup Kft. sa v t\u00fdchto V\u0161eobecn\u00fdch obchodn\u00fdch podmienkach \u010falej ozna\u010duje ako Poskytovate\u013e.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. V\u0161eobecn\u00e9 ustanovenia<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.1 Rozsah p\u00f4sobnosti VOP<\/strong><\/h3>\n\n\n\n<p>Poskytovate\u013e prev\u00e1dzkuje na adrese https:\/\/vimora-care.eu digit\u00e1lnu kontaktn\u00fa a profilov\u00fa platformu pod n\u00e1zvom Vimora Care. Cie\u013eom platformy je umo\u017eni\u0165 pou\u017e\u00edvate\u013eom, ktor\u00ed h\u013eadaj\u00fa opatrovate\u013esk\u00e9, o\u0161etrovate\u013esk\u00e9 alebo dom\u00e1ce podporn\u00e9 slu\u017eby, a pou\u017e\u00edvate\u013eom, ktor\u00ed tak\u00e9to slu\u017eby pon\u00fakaj\u00fa alebo poskytuj\u00fa, prezera\u0165 si profily a nadviaza\u0165 vz\u00e1jomn\u00fd kontakt.<\/p>\n\n\n\n<p>Tieto VOP upravuj\u00fa pr\u00e1vny vz\u0165ah medzi Poskytovate\u013eom a pou\u017e\u00edvate\u013emi, ktor\u00ed sa na platforme registruj\u00fa alebo vyu\u017e\u00edvaj\u00fa slu\u017eby platformy.<\/p>\n\n\n\n<p>Osoby pou\u017e\u00edvaj\u00face platformu sa v t\u00fdchto VOP spolo\u010dne ozna\u010duj\u00fa ako pou\u017e\u00edvatelia. Pou\u017e\u00edvatelia registrovan\u00ed ako rodiny alebo osoby h\u013eadaj\u00face starostlivos\u0165 sa ozna\u010duj\u00fa ako rodinn\u00ed pou\u017e\u00edvatelia. Pou\u017e\u00edvatelia registrovan\u00ed ako opatrovatelia, osoby poskytuj\u00face starostlivos\u0165 alebo poskytovatelia opatrovate\u013esk\u00fdch slu\u017eieb sa ozna\u010duj\u00fa ako opatrovate\u013esk\u00ed pou\u017e\u00edvatelia.<\/p>\n\n\n\n<p>Spotrebite\u013esk\u00e9 pr\u00e1va uveden\u00e9 v t\u00fdchto VOP sa vz\u0165ahuj\u00fa v\u00fdlu\u010dne na pou\u017e\u00edvate\u013eov, ktor\u00ed sa pod\u013ea pr\u00edslu\u0161n\u00fdch pr\u00e1vnych predpisov pova\u017euj\u00fa za spotrebite\u013eov. Spotrebite\u013eom je najm\u00e4 fyzick\u00e1 osoba, ktor\u00e1 uzatv\u00e1ra zmluvu s Poskytovate\u013eom na \u00fa\u010del, ktor\u00fd nes\u00favis\u00ed s jej podnikate\u013eskou \u010dinnos\u0165ou, samostatn\u00fdm povolan\u00edm alebo obchodnou \u010dinnos\u0165ou.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.2 \u00daloha Poskytovate\u013ea<\/strong><\/h3>\n\n\n\n<p>Poskytovate\u013e zabezpe\u010duje v\u00fdlu\u010dne technick\u00fa prev\u00e1dzku digit\u00e1lnej platformy, mo\u017enos\u0165 zverejnenia profilu, vyh\u013ead\u00e1vacie a filtrovacie funkcie a digit\u00e1lne slu\u017eby podporuj\u00face kontakt medzi pou\u017e\u00edvate\u013emi v r\u00e1mci platformy.<\/p>\n\n\n\n<p>Poskytovate\u013e neposkytuje opatrovate\u013esk\u00e9, o\u0161etrovate\u013esk\u00e9, zdravotn\u00e9 ani soci\u00e1lne slu\u017eby. Poskytovate\u013e nevyber\u00e1 opatrovate\u013ea pre rodinn\u00fdch pou\u017e\u00edvate\u013eov, nevyber\u00e1 objedn\u00e1vate\u013ea pre opatrovate\u013esk\u00fdch pou\u017e\u00edvate\u013eov, nez\u00fa\u010dast\u0148uje sa na uzatv\u00e1ran\u00ed doh\u00f4d medzi pou\u017e\u00edvate\u013emi a nie je zmluvnou stranou \u017eiadneho opatrovate\u013esk\u00e9ho, o\u0161etrovate\u013esk\u00e9ho, pracovn\u00e9ho, mand\u00e1tneho, dod\u00e1vate\u013esk\u00e9ho, slu\u017eobn\u00e9ho ani in\u00e9ho pr\u00e1vneho vz\u0165ahu vznikaj\u00faceho medzi pou\u017e\u00edvate\u013emi.<\/p>\n\n\n\n<p>V\u0161etky dohody medzi pou\u017e\u00edvate\u013emi, najm\u00e4 o obsahu, odmene, trvan\u00ed, sp\u00f4sobe plnenia a \u010fal\u0161\u00edch podmienkach opatrovate\u013eskej alebo o\u0161etrovate\u013eskej slu\u017eby, vznikaj\u00fa v\u00fdlu\u010dne medzi pr\u00edslu\u0161n\u00fdmi pou\u017e\u00edvate\u013emi. Poskytovate\u013e nezodpoved\u00e1 za tieto dohody, ich uzatvorenie, obsah, plnenie ani neplnenie.<\/p>\n\n\n\n<p>Poskytovate\u013e nie je z\u00e1stupcom, sprostredkovate\u013eom, zamestn\u00e1vate\u013eom, objedn\u00e1vate\u013eom ani pomocnou osobou opatrovate\u013esk\u00fdch pou\u017e\u00edvate\u013eov.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.3 Prijatie VOP<\/strong><\/h3>\n\n\n\n<p>Registr\u00e1ciou, pou\u017e\u00edvan\u00edm platformy, spusten\u00edm predplatn\u00e9ho alebo zak\u00fapen\u00edm jednorazovej digit\u00e1lnej slu\u017eby pou\u017e\u00edvate\u013e prij\u00edma ustanovenia t\u00fdchto VOP.<\/p>\n\n\n\n<p>Pou\u017e\u00edvate\u013e je povinn\u00fd pred registr\u00e1ciou alebo n\u00e1kupom obozn\u00e1mi\u0165 sa s t\u00fdmito VOP, Z\u00e1sadami ochrany osobn\u00fdch \u00fadajov a inform\u00e1ciami zobrazen\u00fdmi na pr\u00edslu\u0161nej produktovej str\u00e1nke alebo v procese platby.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Registr\u00e1cia a pou\u017e\u00edvate\u013esk\u00fd \u00fa\u010det<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.1 Registr\u00e1cia<\/strong><\/h3>\n\n\n\n<p>Pou\u017e\u00edvanie niektor\u00fdch funkci\u00ed platformy je podmienen\u00e9 registr\u00e1ciou. Pri registr\u00e1cii je pou\u017e\u00edvate\u013e povinn\u00fd uvies\u0165 pravdiv\u00e9, presn\u00e9 a aktu\u00e1lne \u00fadaje.<\/p>\n\n\n\n<p>E-mailov\u00e1 adresa uveden\u00e1 pri registr\u00e1cii sl\u00fa\u017ei ako hlavn\u00fd komunika\u010dn\u00fd kan\u00e1l medzi Poskytovate\u013eom a pou\u017e\u00edvate\u013eom. Pou\u017e\u00edvate\u013e je povinn\u00fd zabezpe\u010di\u0165, aby uveden\u00e1 e-mailov\u00e1 adresa bola funk\u010dn\u00e1 a aby pravidelne kontroloval spr\u00e1vy doru\u010den\u00e9 na t\u00fato adresu.<\/p>\n\n\n\n<p>Poskytovate\u013e je opr\u00e1vnen\u00fd odmietnu\u0165 registr\u00e1ciu, pozastavi\u0165 \u00fa\u010det alebo vymaza\u0165 \u00fa\u010det vytvoren\u00fd na z\u00e1klade zjavne nepravdiv\u00fdch, ne\u00fapln\u00fdch, protipr\u00e1vnych alebo zav\u00e1dzaj\u00facich \u00fadajov.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.2 Pou\u017e\u00edvate\u013esk\u00fd \u00fa\u010det<\/strong><\/h3>\n\n\n\n<p>Po \u00faspe\u0161nej registr\u00e1cii pou\u017e\u00edvate\u013e z\u00edska osobn\u00fd pou\u017e\u00edvate\u013esk\u00fd \u00fa\u010det. Pr\u00edstup k pou\u017e\u00edvate\u013esk\u00e9mu \u00fa\u010dtu si vy\u017eaduje pou\u017eitie prihlasovac\u00edch \u00fadajov zadan\u00fdch pri registr\u00e1cii.<\/p>\n\n\n\n<p>Pou\u017e\u00edvate\u013e je povinn\u00fd uchov\u00e1va\u0165 svoje prihlasovacie \u00fadaje v tajnosti a zabr\u00e1ni\u0165 pr\u00edstupu neopr\u00e1vnen\u00fdch os\u00f4b. Pou\u017e\u00edvate\u013e zodpoved\u00e1 za v\u0161etky \u00fakony vykonan\u00e9 prostredn\u00edctvom jeho \u00fa\u010dtu, pokia\u013e nepreuk\u00e1\u017ee, \u017ee za zneu\u017eitie nezodpoved\u00e1.<\/p>\n\n\n\n<p>Ak pou\u017e\u00edvate\u013e zist\u00ed neopr\u00e1vnen\u00fd pr\u00edstup alebo zneu\u017eitie, je povinn\u00fd bezodkladne informova\u0165 Poskytovate\u013ea na adrese info@vimora-care.eu.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.3<\/strong> <strong>Registr\u00e1cia a faktur\u00e1cia<\/strong><\/h3>\n\n\n\n<p>Platformu Vimora Care m\u00f4\u017eu vyu\u017e\u00edva\u0165 v\u00fdlu\u010dne fyzick\u00e9 osoby. Technick\u00fd proces registr\u00e1cie a faktura\u010dn\u00fd syst\u00e9m s\u00fa ur\u010den\u00e9 v\u00fdlu\u010dne na identifik\u00e1ciu a obsluhu s\u00fakromn\u00fdch os\u00f4b (nezdanite\u013en\u00fdch os\u00f4b).<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Obmedzenia pri zad\u00e1van\u00ed \u00fadajov:<\/strong> Poskytovate\u013e pri registr\u00e1cii a platbe nevy\u017eaduje ani neeviduje da\u0148ov\u00e9 identifika\u010dn\u00e9 \u010d\u00edslo, identifika\u010dn\u00e9 \u010d\u00edslo pre DPH v E\u00da ani n\u00e1zov spolo\u010dnosti.<\/li>\n\n\n\n<li><strong>Pravidl\u00e1 faktur\u00e1cie:<\/strong> Vzh\u013eadom na povahu slu\u017eby a pr\u00edslu\u0161n\u00fa da\u0148ov\u00fa \u00fapravu (OSS) Poskytovate\u013e vystavuje doklady v\u00fdlu\u010dne fyzick\u00fdm osob\u00e1m.<\/li>\n\n\n\n<li><strong>Zodpovednos\u0165:<\/strong> Registr\u00e1ciou pou\u017e\u00edvate\u013e potvrdzuje, \u017ee kon\u00e1 ako s\u00fakromn\u00e1 osoba. Poskytovate\u013e nem\u00e1 mo\u017enos\u0165 dodato\u010dne zmeni\u0165 fakt\u00faru na obchodn\u00fa spolo\u010dnos\u0165 ani vystavi\u0165 doklad obsahuj\u00faci firemn\u00e9 \u00fadaje, preto\u017ee technick\u00e9 nastavenie syst\u00e9mu to neumo\u017e\u0148uje.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Obsah slu\u017eby<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4.1 Z\u00e1kladn\u00e9 funkcie platformy<\/strong><\/h3>\n\n\n\n<p>Platforma m\u00f4\u017ee registrovan\u00fdm pou\u017e\u00edvate\u013eom poskytova\u0165 najm\u00e4 tieto funkcie:<\/p>\n\n\n\n<p>\u2022 vytvorenie a spr\u00e1va pou\u017e\u00edvate\u013esk\u00e9ho profilu;<\/p>\n\n\n\n<p>\u2022 zverejnenie profilov\u00fdch \u00fadajov na webovej str\u00e1nke;<\/p>\n\n\n\n<p>\u2022 pou\u017e\u00edvanie vyh\u013ead\u00e1vac\u00edch a filtrovac\u00edch funkci\u00ed;<\/p>\n\n\n\n<p>\u2022 prezeranie profilov in\u00fdch pou\u017e\u00edvate\u013eov;<\/p>\n\n\n\n<p>\u2022 vyu\u017e\u00edvanie digit\u00e1lnych slu\u017eieb podporuj\u00facich nadviazanie kontaktu;<\/p>\n\n\n\n<p>\u2022 spr\u00e1va nastaven\u00ed pou\u017e\u00edvate\u013esk\u00e9ho \u00fa\u010dtu a predplatn\u00e9ho.<\/p>\n\n\n\n<p>Konkr\u00e9tny rozsah funkci\u00ed m\u00f4\u017ee z\u00e1visie\u0165 od typu pou\u017e\u00edvate\u013ea, stavu predplatn\u00e9ho, zak\u00fapen\u00fdch digit\u00e1lnych slu\u017eieb a aktu\u00e1lnej technickej prev\u00e1dzky platformy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4.2 Predplatn\u00e9 na zverejnenie profilu<\/strong><\/h3>\n\n\n\n<p>Na akt\u00edvne zverejnenie profilu na webovej str\u00e1nke a na vyu\u017e\u00edvanie funkci\u00ed platformy s\u00favisiacich s profilom mus\u00ed pou\u017e\u00edvate\u013e spusti\u0165 predplatn\u00e9.<\/p>\n\n\n\n<p>Predplatn\u00e9 na zverejnenie profilu je mesa\u010dne platen\u00e1 slu\u017eba. V\u00fd\u0161ka mesa\u010dn\u00e9ho poplatku, pr\u00edpadn\u00e9 z\u013eavy a podstatn\u00e9 podmienky predplatn\u00e9ho s\u00fa uveden\u00e9 na produktovej str\u00e1nke a v procese platby.<\/p>\n\n\n\n<p>Pre opatrovate\u013esk\u00fdch pou\u017e\u00edvate\u013eov je bezplatn\u00e9 sk\u00fa\u0161obn\u00e9 obdobie 15 dn\u00ed.<\/p>\n\n\n\n<p>Pre rodinn\u00fdch pou\u017e\u00edvate\u013eov je bezplatn\u00e9 sk\u00fa\u0161obn\u00e9 obdobie 7 dn\u00ed.<\/p>\n\n\n\n<p>Po\u010das sk\u00fa\u0161obn\u00e9ho obdobia m\u00f4\u017ee by\u0165 profil pou\u017e\u00edvate\u013ea zobrazen\u00fd na webovej str\u00e1nke a poskytovanie slu\u017eby sa za\u010d\u00edna. Po\u010das sk\u00fa\u0161obn\u00e9ho obdobia nedoch\u00e1dza k \u00fa\u010dtovaniu platby.<\/p>\n\n\n\n<p>Ak pou\u017e\u00edvate\u013e nezru\u0161\u00ed predplatn\u00e9 pred uplynut\u00edm sk\u00fa\u0161obn\u00e9ho obdobia, predplatn\u00e9 sa po uplynut\u00ed sk\u00fa\u0161obn\u00e9ho obdobia automaticky zmen\u00ed na platen\u00e9 mesa\u010dn\u00e9 predplatn\u00e9 a sp\u00f4sob platby uveden\u00fd pou\u017e\u00edvate\u013eom bude automaticky za\u0165a\u017een\u00fd poplatkom uveden\u00fdm na produktovej str\u00e1nke a v procese platby.<\/p>\n\n\n\n<p>Predplatn\u00e9 sa automaticky obnovuje ka\u017ed\u00fd mesiac, k\u00fdm ho pou\u017e\u00edvate\u013e nezru\u0161\u00ed alebo k\u00fdm predplatn\u00e9 neskon\u010d\u00ed z in\u00e9ho d\u00f4vodu.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4.3 Zru\u0161enie predplatn\u00e9ho<\/strong><\/h3>\n\n\n\n<p>Pou\u017e\u00edvate\u013e m\u00f4\u017ee svoje predplatn\u00e9 zru\u0161i\u0165 vo svojom pou\u017e\u00edvate\u013eskom \u00fa\u010dte v \u010dasti M\u00f4j \u00fa\u010det \/ My Account.<\/p>\n\n\n\n<p>Zru\u0161enie zabr\u00e1ni bud\u00facemu obnoveniu a \u010fal\u0161iemu \u00fa\u010dtovaniu platby. Zru\u0161enie predplatn\u00e9ho automaticky nevyma\u017ee pou\u017e\u00edvate\u013esk\u00fd \u00fa\u010det ani automaticky nevyma\u017ee \u00fadaje, ktor\u00e9 pou\u017e\u00edvate\u013e predt\u00fdm uviedol.<\/p>\n\n\n\n<p>Zru\u0161enie mus\u00ed pou\u017e\u00edvate\u013e vykona\u0165 pred nasleduj\u00facim term\u00ednom splatnosti platby. Poskytovate\u013e nezodpoved\u00e1 za \u00fa\u010dtovanie platby sp\u00f4soben\u00e9 oneskoren\u00fdm zru\u0161en\u00edm, pokia\u013e \u00fa\u010dtovanie nebolo sp\u00f4soben\u00e9 chybou Poskytovate\u013ea.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4.4 Jednorazov\u00e9 digit\u00e1lne slu\u017eby<\/strong><\/h3>\n\n\n\n<p>Okrem predplatn\u00e9ho m\u00f4\u017eu by\u0165 na platforme dostupn\u00e9 aj jednorazov\u00e9 digit\u00e1lne slu\u017eby. Tak\u00fdmito slu\u017ebami m\u00f4\u017eu by\u0165 najm\u00e4:<\/p>\n\n\n\n<p>\u2022 odblokovanie kontaktu;<\/p>\n\n\n\n<p>\u2022 zv\u00fdraznenie profilu;<\/p>\n\n\n\n<p>\u2022 r\u00fdchle e-mailov\u00e9 upozornenie alebo podobn\u00e1 upozor\u0148ovacia slu\u017eba.<\/p>\n\n\n\n<p>Odblokovanie kontaktu je jednorazov\u00e1 digit\u00e1lna slu\u017eba, ktor\u00e1 opr\u00e1vnen\u00e9mu pou\u017e\u00edvate\u013eovi umo\u017e\u0148uje z\u00edska\u0165 pr\u00edstup ku kontaktn\u00fdm \u00fadajom vhodn\u00e9ho profilu. Pri pou\u017eit\u00ed odblokovania kontaktu m\u00f4\u017ee syst\u00e9m spr\u00edstupni\u0165 kontaktn\u00e9 \u00fadaje vybran\u00e9ho profilu a odosla\u0165 upozornenia dotknut\u00fdm stran\u00e1m.<\/p>\n\n\n\n<p>Jednotka odblokovania kontaktu sa pova\u017euje za nepou\u017eit\u00fa dovtedy, k\u00fdm ju pou\u017e\u00edvate\u013e nepou\u017eije na z\u00edskanie alebo zobrazenie kontaktn\u00fdch \u00fadajov konkr\u00e9tneho profilu. Pou\u017eit\u00e1 jednotka odblokovania kontaktu sa pova\u017euje za poskytnut\u00fa slu\u017ebu.<\/p>\n\n\n\n<p>Zv\u00fdraznenie profilu je digit\u00e1lna slu\u017eba, ktor\u00e1 m\u00f4\u017ee ovplyvni\u0165 vidite\u013enos\u0165, poradie alebo sp\u00f4sob zobrazenia pou\u017e\u00edvate\u013esk\u00e9ho profilu. Zv\u00fdraznenie profilu sa pova\u017euje za za\u010dat\u00e9 okamihom, ke\u010f ho syst\u00e9m aktivuje.<\/p>\n\n\n\n<p>R\u00fdchla e-mailov\u00e1 upozor\u0148ovacia slu\u017eba sa pova\u017euje za za\u010dat\u00fa okamihom jej aktiv\u00e1cie pre pou\u017e\u00edvate\u013esk\u00fd \u00fa\u010det alebo profil, pr\u00edpadne okamihom pou\u017eitia zak\u00fapenej upozor\u0148ovacej jednotky.<\/p>\n\n\n\n<p>Presn\u00fd obsah, mno\u017estvo, cena a pr\u00edpadn\u00e9 \u010dasov\u00e9 podmienky jednorazov\u00fdch digit\u00e1lnych slu\u017eieb s\u00fa v\u017edy uveden\u00e9 na produktovej str\u00e1nke a v procese platby.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Ceny a platba<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5.1 Ceny<\/strong><\/h3>\n\n\n\n<p>Ceny platen\u00fdch slu\u017eieb platformy s\u00fa uveden\u00e9 na produktovej str\u00e1nke, v ko\u0161\u00edku a v procese platby. Uveden\u00e9 ceny zah\u0155\u0148aj\u00fa da\u0148 z pridanej hodnoty, ak sa na pr\u00edslu\u0161n\u00fa slu\u017ebu vz\u0165ahuje povinnos\u0165 jej \u00fa\u010dtovania.<\/p>\n\n\n\n<p>Poplatok zaplaten\u00fd Poskytovate\u013eovi sa vz\u0165ahuje v\u00fdlu\u010dne na pou\u017e\u00edvanie platformy, zverejnenie profilu alebo jednorazov\u00e9 digit\u00e1lne slu\u017eby. Nejde o odmenu za opatrovate\u013esk\u00e9, o\u0161etrovate\u013esk\u00e9 ani in\u00e9 slu\u017eby dohodnut\u00e9 medzi pou\u017e\u00edvate\u013emi.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5.2 Platba a automatick\u00e9 \u00fa\u010dtovanie<\/strong><\/h3>\n\n\n\n<p>Platba sa uskuto\u010d\u0148uje prostredn\u00edctvom platobn\u00fdch met\u00f3d dostupn\u00fdch na webovej str\u00e1nke. Poskytovate\u013e je opr\u00e1vnen\u00fd vyu\u017e\u00edva\u0165 extern\u00fdch poskytovate\u013eov platobn\u00fdch slu\u017eieb.<\/p>\n\n\n\n<p>V pr\u00edpade predplatn\u00e9ho pou\u017e\u00edvate\u013e berie na vedomie, \u017ee po uplynut\u00ed sk\u00fa\u0161obn\u00e9ho obdobia a pri ka\u017edom \u010fal\u0161om mesa\u010dnom obnoven\u00ed bude sp\u00f4sob platby uveden\u00fd pou\u017e\u00edvate\u013eom automaticky za\u0165a\u017een\u00fd, ak pou\u017e\u00edvate\u013e predplatn\u00e9 nezru\u0161\u00ed pred term\u00ednom splatnosti platby.<\/p>\n\n\n\n<p>Ak platba zlyh\u00e1, Poskytovate\u013e je opr\u00e1vnen\u00fd slu\u017eby spojen\u00e9 s predplatn\u00fdm pozastavi\u0165, obmedzi\u0165 alebo ukon\u010di\u0165.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Povinnosti pou\u017e\u00edvate\u013eov<\/strong><\/h2>\n\n\n\n<p>Pou\u017e\u00edvate\u013e je povinn\u00fd pou\u017e\u00edva\u0165 platformu z\u00e1konne, v s\u00falade s jej \u00fa\u010delom, t\u00fdmito VOP a pr\u00edslu\u0161n\u00fdmi pr\u00e1vnymi predpismi.<\/p>\n\n\n\n<p>Pou\u017e\u00edvate\u013e je povinn\u00fd uv\u00e1dza\u0165 pravdiv\u00e9, presn\u00e9, aktu\u00e1lne a nezav\u00e1dzaj\u00face \u00fadaje. Je zak\u00e1zan\u00e9 nahr\u00e1va\u0165 profily, inzer\u00e1ty, obr\u00e1zky, texty alebo in\u00fd obsah, ktor\u00fd je protipr\u00e1vny, poru\u0161uje pr\u00e1va tret\u00edch os\u00f4b, je zav\u00e1dzaj\u00faci, nepravdiv\u00fd, obsc\u00e9nny, podnecuje nen\u00e1vis\u0165, predstavuje ob\u0165a\u017eovanie, poru\u0161uje osobnostn\u00e9 pr\u00e1va alebo je nezlu\u010dite\u013en\u00fd s \u00fa\u010delom platformy.<\/p>\n\n\n\n<p>Pou\u017e\u00edvate\u013e nesmie pou\u017e\u00edva\u0165 platformu na neleg\u00e1lne zamestn\u00e1vanie, neprihl\u00e1sen\u00fa pr\u00e1cu, \u010dinnos\u0165 vy\u017eaduj\u00facu povolenie bez tak\u00e9hoto povolenia, podvod, klamanie, ob\u0165a\u017eovanie, neopr\u00e1vnen\u00fd zber \u00fadajov, rozosielanie spamu, \u0161\u00edrenie \u0161kodliv\u00e9ho softv\u00e9ru ani na ak\u00fdko\u013evek in\u00fd protipr\u00e1vny \u00fa\u010del.<\/p>\n\n\n\n<p>Pou\u017e\u00edvate\u013e je povinn\u00fd zdr\u017ea\u0165 sa v\u0161etk\u00fdch technick\u00fdch \u00fakonov, ktor\u00e9 m\u00f4\u017eu ohrozi\u0165, naru\u0161i\u0165 alebo nadmerne za\u0165a\u017ei\u0165 prev\u00e1dzku platformy. T\u00fdka sa to najm\u00e4 automatizovan\u00e9ho zberu \u00fadajov, pou\u017e\u00edvania botov, scraperov, neopr\u00e1vnen\u00fdch skriptov, \u0161kodliv\u00e9ho k\u00f3du alebo nadmern\u00e9ho po\u010dtu po\u017eiadaviek.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Obsah pou\u017e\u00edvate\u013eov a pr\u00e1va na pou\u017e\u00edvanie<\/strong><\/h2>\n\n\n\n<p>Pou\u017e\u00edvate\u013e zodpoved\u00e1 za v\u0161etok obsah, \u00fadaje, obr\u00e1zky, texty a inform\u00e1cie, ktor\u00e9 na platforme uvedie, nahr\u00e1 alebo zverejn\u00ed.<\/p>\n\n\n\n<p>Nahran\u00edm obsahu pou\u017e\u00edvate\u013e vyhlasuje, \u017ee je opr\u00e1vnen\u00fd tento obsah pou\u017e\u00edva\u0165 a zverejni\u0165 a \u017ee tento obsah neporu\u0161uje pr\u00e1va tret\u00edch os\u00f4b.<\/p>\n\n\n\n<p>Pou\u017e\u00edvate\u013e ude\u013euje Poskytovate\u013eovi nev\u00fdhradn\u00e9, \u00fazemne neobmedzen\u00e9 a bezodplatn\u00e9 pr\u00e1vo pou\u017e\u00edva\u0165 nahran\u00fd obsah v rozsahu potrebnom na prev\u00e1dzku platformy, najm\u00e4 na jeho zobrazovanie, uchov\u00e1vanie, technick\u00e9 prisp\u00f4sobenie a prenos.<\/p>\n\n\n\n<p>Poskytovate\u013e je opr\u00e1vnen\u00fd odstr\u00e1ni\u0165, skry\u0165 alebo obmedzi\u0165 pr\u00edstup k obsahu, ktor\u00fd je protipr\u00e1vny, zav\u00e1dzaj\u00faci, ne\u00fapln\u00fd, nevhodn\u00fd alebo nezlu\u010dite\u013en\u00fd s \u00fa\u010delom platformy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Dostupnos\u0165 a zmeny slu\u017eby<\/strong><\/h2>\n\n\n\n<p>Poskytovate\u013e sa usiluje o nepretr\u017eit\u00fa a bezpe\u010dn\u00fa prev\u00e1dzku platformy, negarantuje v\u0161ak, \u017ee platforma bude v\u017edy dostupn\u00e1 bez preru\u0161enia, bez ch\u00fdb alebo nez\u00e1visle od extern\u00fdch syst\u00e9mov.<\/p>\n\n\n\n<p>Poskytovate\u013e je opr\u00e1vnen\u00fd do\u010dasne obmedzi\u0165 alebo pozastavi\u0165 platformu alebo jej jednotliv\u00e9 funkcie z d\u00f4vodu \u00fadr\u017eby, v\u00fdvoja, bezpe\u010dnosti, technickej chyby, kapacitn\u00fdch probl\u00e9mov, podozrenia z poru\u0161enia pr\u00e1va alebo z in\u00fdch od\u00f4vodnen\u00fdch d\u00f4vodov.<\/p>\n\n\n\n<p>Poskytovate\u013e je opr\u00e1vnen\u00fd rozv\u00edja\u0165, meni\u0165 alebo ukon\u010di\u0165 funkcie, slu\u017eby a technick\u00fa prev\u00e1dzku platformy. O podstatn\u00fdch nepriazniv\u00fdch zmen\u00e1ch t\u00fdkaj\u00facich sa platen\u00fdch slu\u017eieb Poskytovate\u013e pou\u017e\u00edvate\u013eov vopred informuje, ak je to vzh\u013eadom na povahu zmeny primerane mo\u017en\u00e9.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. Zodpovednos\u0165<\/strong><\/h2>\n\n\n\n<p>Poskytovate\u013e zodpoved\u00e1 za technick\u00fa prev\u00e1dzku platformy a za svoje vlastn\u00e9 slu\u017eby pod\u013ea pr\u00edslu\u0161n\u00fdch pr\u00e1vnych predpisov.<\/p>\n\n\n\n<p>Poskytovate\u013e nezodpoved\u00e1 za pravdivos\u0165, presnos\u0165, \u00faplnos\u0165 ani aktu\u00e1lnos\u0165 \u00fadajov, profilov, obr\u00e1zkov, pon\u00fak, vyhl\u00e1sen\u00ed alebo in\u00e9ho obsahu poskytnut\u00e9ho pou\u017e\u00edvate\u013emi.<\/p>\n\n\n\n<p>Poskytovate\u013e nezodpoved\u00e1 za dohody, ktor\u00e9 medzi pou\u017e\u00edvate\u013emi vznikn\u00fa alebo nevznikn\u00fa, ani za poskytnutie, kvalitu, z\u00e1konnos\u0165, odmenu alebo neposkytnutie opatrovate\u013esk\u00fdch, o\u0161etrovate\u013esk\u00fdch alebo in\u00fdch slu\u017eieb medzi pou\u017e\u00edvate\u013emi.<\/p>\n\n\n\n<p>Poskytovate\u013e nevylu\u010duje ani neobmedzuje svoju zodpovednos\u0165 v pr\u00edpadoch, v ktor\u00fdch je vyl\u00fa\u010denie alebo obmedzenie zodpovednosti pod\u013ea pr\u00e1va nepr\u00edpustn\u00e9. Tieto VOP nezasahuj\u00fa do kogentn\u00fdch pr\u00e1v, ktor\u00e9 spotrebite\u013eom patria pod\u013ea pr\u00edslu\u0161n\u00fdch pr\u00e1vnych predpisov.<\/p>\n\n\n\n<p>Poskytovate\u013e nezodpoved\u00e1 za \u0161kody vzniknut\u00e9 v d\u00f4sledku poru\u0161enia zmluvy pou\u017e\u00edvate\u013eom, protipr\u00e1vneho konania pou\u017e\u00edvate\u013ea, uvedenia chybn\u00fdch alebo nepravdiv\u00fdch \u00fadajov, nespr\u00e1vneho zaobch\u00e1dzania s prihlasovac\u00edmi \u00fadajmi alebo ch\u00fdb zariadenia, softv\u00e9ru, internetov\u00e9ho pripojenia alebo extern\u00fdch poskytovate\u013eov slu\u017eieb pou\u017e\u00edvan\u00fdch pou\u017e\u00edvate\u013eom.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10. Pr\u00e1vo na odst\u00fapenie a vypovedanie<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10.1 Inform\u00e1cia o pr\u00e1ve na odst\u00fapenie a vypovedanie<\/strong><\/h3>\n\n\n\n<p>Pou\u017e\u00edvate\u013e, ktor\u00fd je spotrebite\u013eom, m\u00f4\u017ee odst\u00fapi\u0165 od zmluvy uzatvorenej s Poskytovate\u013eom na dia\u013eku do 14 dn\u00ed bez uvedenia d\u00f4vodu.<\/p>\n\n\n\n<p>V pr\u00edpade zmluvy o poskytovan\u00ed slu\u017eby, ak sa poskytovanie slu\u017eby za\u010dne na v\u00fdslovn\u00fa \u017eiados\u0165 spotrebite\u013ea pred uplynut\u00edm lehoty na odst\u00fapenie, spotrebite\u013eovi patr\u00ed v lehote 14 dn\u00ed pr\u00e1vo vypoveda\u0165 zmluvu bez uvedenia d\u00f4vodu pod\u013ea pr\u00edslu\u0161n\u00fdch pr\u00e1vnych predpisov.<\/p>\n\n\n\n<p>V pr\u00edpade zmluvy o poskytovan\u00ed slu\u017eby lehota na odst\u00fapenie alebo vypovedanie uplynie po 14 d\u0148och odo d\u0148a uzavretia zmluvy.<\/p>\n\n\n\n<p>Na uplatnenie pr\u00e1va na odst\u00fapenie alebo vypovedanie mus\u00ed spotrebite\u013e informova\u0165 Poskytovate\u013ea o svojom rozhodnut\u00ed jednozna\u010dn\u00fdm vyhl\u00e1sen\u00edm, napr\u00edklad e-mailom na adresu info@vimora-care.eu alebo po\u0161tou na adresu s\u00eddla Poskytovate\u013ea. Spotrebite\u013e m\u00f4\u017ee pou\u017ei\u0165 formul\u00e1r na odst\u00fapenie \/ vypovedanie, ktor\u00fd tvor\u00ed pr\u00edlohu t\u00fdchto VOP, jeho pou\u017eitie v\u0161ak nie je povinn\u00e9.<\/p>\n\n\n\n<p>Lehota je zachovan\u00e1, ak spotrebite\u013e odo\u0161le vyhl\u00e1senie o uplatnen\u00ed pr\u00e1va na odst\u00fapenie alebo vypovedanie pred uplynut\u00edm lehoty.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10.2 Predplatn\u00e9, sk\u00fa\u0161obn\u00e9 obdobie a odst\u00fapenie \/ vypovedanie<\/strong><\/h3>\n\n\n\n<p>Predplatn\u00e9 na zverejnenie profilu sa za\u010d\u00edna bezplatn\u00fdm sk\u00fa\u0161obn\u00fdm obdob\u00edm. Po\u010das sk\u00fa\u0161obn\u00e9ho obdobia m\u00f4\u017ee by\u0165 profil pou\u017e\u00edvate\u013ea zobrazen\u00fd na webovej str\u00e1nke a poskytovanie slu\u017eby sa za\u010d\u00edna.<\/p>\n\n\n\n<p>Sk\u00fa\u0161obn\u00e9 obdobie pre opatrovate\u013esk\u00fdch pou\u017e\u00edvate\u013eov je 15 dn\u00ed. Sk\u00fa\u0161obn\u00e9 obdobie pre rodinn\u00fdch pou\u017e\u00edvate\u013eov je 7 dn\u00ed.<\/p>\n\n\n\n<p>Pou\u017e\u00edvate\u013e m\u00f4\u017ee po\u010das sk\u00fa\u0161obn\u00e9ho obdobia bezplatne zru\u0161i\u0165 predplatn\u00e9 v \u010dasti M\u00f4j \u00fa\u010det \/ My Account. Ak pou\u017e\u00edvate\u013e zru\u0161\u00ed predplatn\u00e9 po\u010das sk\u00fa\u0161obn\u00e9ho obdobia, prv\u00e9 \u00fa\u010dtovanie platby sa neuskuto\u010dn\u00ed.<\/p>\n\n\n\n<p>Ak pou\u017e\u00edvate\u013e nezru\u0161\u00ed predplatn\u00e9 do konca sk\u00fa\u0161obn\u00e9ho obdobia, predplatn\u00e9 sa automaticky stane platen\u00fdm a uveden\u00fd sp\u00f4sob platby bude za\u0165a\u017een\u00fd uveden\u00fdm mesa\u010dn\u00fdm poplatkom.<\/p>\n\n\n\n<p>Ak spotrebite\u013e uplatn\u00ed pr\u00e1vo na odst\u00fapenie alebo vypovedanie v 14-d\u0148ovej lehote a poskytovanie slu\u017eby sa u\u017e za\u010dalo na jeho \u017eiados\u0165, spotrebite\u013e m\u00f4\u017ee by\u0165 povinn\u00fd zaplati\u0165 pomern\u00fa sumu za slu\u017ebu poskytnut\u00fa do okamihu ukon\u010denia zmluvy, ak s\u00fa splnen\u00e9 z\u00e1konn\u00e9 podmienky tak\u00e9hoto vy\u00fa\u010dtovania. Ak spotrebite\u013e u\u017e zaplatil, suma vr\u00e1tenia m\u00f4\u017ee by\u0165 zn\u00ed\u017een\u00e1 o pomern\u00fa hodnotu u\u017e poskytnutej slu\u017eby.<\/p>\n\n\n\n<p>Be\u017en\u00e9 zru\u0161enie predplatn\u00e9ho nie je toto\u017en\u00e9 s uplatnen\u00edm z\u00e1konn\u00e9ho pr\u00e1va na odst\u00fapenie alebo vypovedanie. Be\u017en\u00e9 zru\u0161enie zabr\u00e1ni bud\u00facemu obnoveniu a \u010fal\u0161iemu \u00fa\u010dtovaniu platby. Automaticky nezaklad\u00e1 n\u00e1rok na vr\u00e1tenie poplatku za u\u017e za\u010dat\u00e9 a nespochybnen\u00e9 z\u00fa\u010dtovacie obdobie, pokia\u013e pr\u00e1vne predpisy alebo individu\u00e1lne rozhodnutie Poskytovate\u013ea neustanovuj\u00fa inak.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10.3 Jednorazov\u00e9 digit\u00e1lne slu\u017eby a odst\u00fapenie<\/strong><\/h3>\n\n\n\n<p>Jednorazov\u00e9 digit\u00e1lne slu\u017eby m\u00f4\u017eu by\u0165 po \u00faspe\u0161nej platbe okam\u017eite prip\u00edsan\u00e9, aktivovan\u00e9 alebo za\u010dat\u00e9.<\/p>\n\n\n\n<p>Ak spotrebite\u013e k\u00fapi jednorazov\u00fa digit\u00e1lnu slu\u017ebu, ktor\u00e1 e\u0161te nebola pou\u017eit\u00e1 ani za\u010dat\u00e1, m\u00f4\u017ee v z\u00e1konnej lehote uplatni\u0165 pr\u00e1vo na odst\u00fapenie.<\/p>\n\n\n\n<p>V pr\u00edpade odblokovania kontaktu sa slu\u017eba pova\u017euje za pou\u017eit\u00fa, ak spotrebite\u013e pou\u017eil zak\u00fapen\u00fa jednotku odblokovania kontaktu na z\u00edskanie alebo zobrazenie kontaktn\u00fdch \u00fadajov konkr\u00e9tneho profilu. Za pou\u017eit\u00fa jednotku odblokovania kontaktu nevznik\u00e1 n\u00e1rok na vr\u00e1tenie platby, ak spotrebite\u013e v\u00fdslovne po\u017eiadal o okam\u017eit\u00e9 poskytnutie slu\u017eby a potvrdil, \u017ee berie na vedomie, \u017ee po \u00faplnom poskytnut\u00ed slu\u017eby m\u00f4\u017ee strati\u0165 pr\u00e1vo na odst\u00fapenie.<\/p>\n\n\n\n<p>V pr\u00edpade zv\u00fdraznenia profilu sa slu\u017eba pova\u017euje za za\u010dat\u00fa okamihom aktiv\u00e1cie zv\u00fdraznenia. V pr\u00edpade r\u00fdchleho e-mailov\u00e9ho upozornenia sa slu\u017eba pova\u017euje za za\u010dat\u00fa okamihom aktiv\u00e1cie alebo pou\u017eitia.<\/p>\n\n\n\n<p>Pri \u010diasto\u010dne pou\u017eit\u00fdch digit\u00e1lnych slu\u017eb\u00e1ch sa u\u017e pou\u017eit\u00e1 alebo za\u010dat\u00e1 \u010das\u0165 nevracia. Vo vz\u0165ahu k nepou\u017eitej \u010dasti m\u00f4\u017ee pr\u00e1vo na odst\u00fapenie existova\u0165 pod\u013ea z\u00e1konn\u00fdch podmienok.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10.4 D\u00f4sledky odst\u00fapenia \/ vypovedania<\/strong><\/h3>\n\n\n\n<p>Ak spotrebite\u013e platne odst\u00fapi od zmluvy, Poskytovate\u013e vr\u00e1ti spotrebite\u013eovi zaplaten\u00fa sumu alebo jej z\u00e1konom vratn\u00fa \u010das\u0165 najnesk\u00f4r do 14 dn\u00ed odo d\u0148a doru\u010denia vyhl\u00e1senia o odst\u00fapen\u00ed.<\/p>\n\n\n\n<p>Vr\u00e1tenie platby sa uskuto\u010dn\u00ed rovnak\u00fdm sp\u00f4sobom platby, ak\u00fd spotrebite\u013e pou\u017eil pri p\u00f4vodnej transakcii, pokia\u013e sa strany v\u00fdslovne nedohodn\u00fa inak. Spotrebite\u013eovi nevznikaj\u00fa z d\u00f4vodu vr\u00e1tenia platby \u017eiadne dodato\u010dn\u00e9 poplatky.<\/p>\n\n\n\n<p>V pr\u00edpade odst\u00fapenia alebo vypovedania je Poskytovate\u013e opr\u00e1vnen\u00fd zabr\u00e1ni\u0165 \u010fal\u0161iemu pou\u017e\u00edvaniu dotknutej digit\u00e1lnej slu\u017eby, najm\u00e4 ukon\u010den\u00edm pr\u00edstupu, odobrat\u00edm prip\u00edsan\u00fdch, ale vr\u00e1ten\u00fdch jednotiek, alebo deaktiv\u00e1ciou dotknutej slu\u017eby.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10.5 Strata pr\u00e1va na odst\u00fapenie alebo vypovedanie<\/strong><\/h3>\n\n\n\n<p>Spotrebite\u013e nem\u00f4\u017ee uplatni\u0165 pr\u00e1vo na odst\u00fapenie alebo vypovedanie najm\u00e4 pri slu\u017ebe, ktor\u00fa Poskytovate\u013e \u00faplne poskytol, ak sa poskytovanie za\u010dalo s v\u00fdslovn\u00fdm predch\u00e1dzaj\u00facim s\u00fahlasom spotrebite\u013ea a spotrebite\u013e potvrdil, \u017ee berie na vedomie stratu pr\u00e1va na odst\u00fapenie alebo vypovedanie po \u00faplnom poskytnut\u00ed slu\u017eby.<\/p>\n\n\n\n<p>Pri digit\u00e1lnom obsahu nedodanom na hmotnom nosi\u010di nem\u00f4\u017ee spotrebite\u013e uplatni\u0165 pr\u00e1vo na odst\u00fapenie, ak Poskytovate\u013e za\u010dal plnenie zmluvy s v\u00fdslovn\u00fdm predch\u00e1dzaj\u00facim s\u00fahlasom spotrebite\u013ea, spotrebite\u013e potvrdil, \u017ee berie na vedomie stratu pr\u00e1va na odst\u00fapenie za\u010dat\u00edm plnenia, a Poskytovate\u013e poskytol spotrebite\u013eovi z\u00e1konom vy\u017eadovan\u00e9 potvrdenie.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10.6 Osobitn\u00e9 vyhl\u00e1senia v procese objedn\u00e1vky<\/strong><\/h3>\n\n\n\n<p>Pri spusten\u00ed predplatn\u00e9ho m\u00f4\u017ee Poskytovate\u013e po\u017eadova\u0165 od pou\u017e\u00edvate\u013ea osobitn\u00e9 vyhl\u00e1senie, \u017ee pou\u017e\u00edvate\u013e berie na vedomie, \u017ee po\u010das sk\u00fa\u0161obn\u00e9ho obdobia m\u00f4\u017ee by\u0165 jeho profil zobrazen\u00fd na webovej str\u00e1nke, poskytovanie slu\u017eby sa za\u010d\u00edna a po uplynut\u00ed sk\u00fa\u0161obn\u00e9ho obdobia sa predplatn\u00e9 automaticky stane platen\u00fdm, ak ho pou\u017e\u00edvate\u013e predt\u00fdm nezru\u0161\u00ed.<\/p>\n\n\n\n<p>Pri k\u00fape jednorazovej digit\u00e1lnej slu\u017eby m\u00f4\u017ee Poskytovate\u013e po\u017eadova\u0165 od pou\u017e\u00edvate\u013ea osobitn\u00e9 vyhl\u00e1senie, \u017ee pou\u017e\u00edvate\u013e \u017eiada o okam\u017eit\u00e9 poskytnutie digit\u00e1lnej slu\u017eby po zaplaten\u00ed a berie na vedomie, \u017ee po \u00faplnom poskytnut\u00ed slu\u017eby m\u00f4\u017ee strati\u0165 pr\u00e1vo na odst\u00fapenie alebo vypovedanie.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>11. Zodpovednos\u0165 za vady a chybn\u00e9 plnenie<\/strong><\/h2>\n\n\n\n<p>Poskytovate\u013e poskytuje digit\u00e1lnu platformu a digit\u00e1lne slu\u017eby pod\u013ea t\u00fdchto VOP, produktovej str\u00e1nky a pr\u00edslu\u0161n\u00fdch pr\u00e1vnych predpisov.<\/p>\n\n\n\n<p>V pr\u00edpade chybn\u00e9ho plnenia m\u00e1 pou\u017e\u00edvate\u013e, ktor\u00fd je spotrebite\u013eom, pr\u00e1va vypl\u00fdvaj\u00face z pr\u00edslu\u0161n\u00fdch pr\u00e1vnych predpisov o zodpovednosti za s\u00falad digit\u00e1lnych slu\u017eieb so zmluvou.<\/p>\n\n\n\n<p>Pou\u017e\u00edvate\u013e m\u00f4\u017ee chybu ozn\u00e1mi\u0165 na adrese info@vimora-care.eu. V ozn\u00e1men\u00ed je vhodn\u00e9 uvies\u0165 e-mailov\u00fa adresu priraden\u00fa k pou\u017e\u00edvate\u013esk\u00e9mu \u00fa\u010dtu, \u010d\u00edslo objedn\u00e1vky, opis chyby a v\u0161etky inform\u00e1cie potrebn\u00e9 na jej presk\u00famanie.<\/p>\n\n\n\n<p>Za chybn\u00e9 plnenie sa nepova\u017euje situ\u00e1cia, ke\u010f slu\u017eba nefunguje alebo funguje obmedzene z d\u00f4vodu nevhodn\u00e9ho zariadenia, prehliada\u010da, internetov\u00e9ho pripojenia alebo chybn\u00fdch \u00fadajov pou\u017e\u00edvan\u00fdch pou\u017e\u00edvate\u013eom, alebo z d\u00f4vodov mimo kontroly Poskytovate\u013ea.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>12. Reklam\u00e1cie a rie\u0161enie sporov<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>12.1 Podanie reklam\u00e1cie<\/strong><\/h3>\n\n\n\n<p>Pou\u017e\u00edvate\u013e m\u00f4\u017ee poda\u0165 reklam\u00e1ciu t\u00fdkaj\u00facu sa slu\u017eby Poskytovate\u013ea, prev\u00e1dzky platformy alebo platby prostredn\u00edctvom nasleduj\u00facich kontaktn\u00fdch \u00fadajov:<\/p>\n\n\n\n<p>E-mail: info@vimora-care.eu<\/p>\n\n\n\n<p>Po\u0161tov\u00e1 adresa: 2440 Sz\u00e1zhalombatta, Erkel Ferenc k\u00f6r\u00fat 80. II. em. 6. ajt\u00f3, Ma\u010farsko<\/p>\n\n\n\n<p>Telef\u00f3nne \u010d\u00edslo: +36 30 255 6407<br>Dostupn\u00e9 v pracovn\u00fdch d\u0148och od 09:00&nbsp;do 15:00, v ma\u010farskom jazyku.<\/p>\n\n\n\n<p>V reklam\u00e1cii je vhodn\u00e9 uvies\u0165 meno reklamuj\u00faceho, e-mailov\u00fa adresu, e-mailov\u00fa adresu priraden\u00fa k pou\u017e\u00edvate\u013esk\u00e9mu \u00fa\u010dtu, \u010d\u00edslo objedn\u00e1vky, presn\u00fd opis reklam\u00e1cie a po\u017eadovan\u00e9 rie\u0161enie.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>12.2 Vybavenie reklam\u00e1cie<\/strong><\/h3>\n\n\n\n<p>Poskytovate\u013e vybav\u00ed reklam\u00e1ciu \u010do najsk\u00f4r. Na p\u00edsomne doru\u010den\u00fa reklam\u00e1ciu Poskytovate\u013e za\u0161le vecn\u00fa odpove\u010f najnesk\u00f4r do 30 dn\u00ed.<\/p>\n\n\n\n<p>Pri telefonicky ozn\u00e1menej reklam\u00e1cii sa Poskytovate\u013e usiluje reklam\u00e1ciu bezodkladne presk\u00fama\u0165 a vyrie\u0161i\u0165. Ak to nie je mo\u017en\u00e9 alebo ak pou\u017e\u00edvate\u013e nes\u00fahlas\u00ed so sp\u00f4sobom vybavenia reklam\u00e1cie, Poskytovate\u013e m\u00f4\u017ee reklam\u00e1ciu zaznamena\u0165 p\u00edsomne a vybavova\u0165 ju ako p\u00edsomn\u00fa reklam\u00e1ciu.<\/p>\n\n\n\n<p>Ak je reklam\u00e1cia zamietnut\u00e1, Poskytovate\u013e v odpovedi uvedie d\u00f4vod zamietnutia a informuje spotrebite\u013ea o dostupn\u00fdch mo\u017enostiach n\u00e1pravy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>12.3 Alternat\u00edvne rie\u0161enie sporov a org\u00e1ny ochrany spotrebite\u013ea<\/strong><\/h3>\n\n\n\n<p>V pr\u00edpade spotrebite\u013esk\u00e9ho sporu sa spotrebite\u013e m\u00f4\u017ee obr\u00e1ti\u0165 na subjekt alternat\u00edvneho rie\u0161enia sporov pr\u00edslu\u0161n\u00fd pod\u013ea miesta svojho bydliska alebo pobytu. Inform\u00e1cie o ma\u010farsk\u00fdch subjektoch alternat\u00edvneho rie\u0161enia sporov poskytuje Ma\u010farsk\u00e1 obchodn\u00e1 a priemyseln\u00e1 komora:<\/p>\n\n\n\n<p><a href=\"https:\/\/mkik.hu\/alternativ-vitarendezes\" target=\"_blank\" rel=\"noopener\">https:\/\/mkik.hu\/alternativ-vitarendezes<\/a><\/p>\n\n\n\n<p>Pod\u013ea s\u00eddla Poskytovate\u013ea je pr\u00edslu\u0161n\u00fdm subjektom:<\/p>\n\n\n\n<p>Pest V\u00e1rmegyei B\u00e9k\u00e9ltet\u0151 Test\u00fclet<\/p>\n\n\n\n<p>Adresa: 1055 Budapest, Balassi B\u00e1lint u. 25. IV\/2., Ma\u010farsko<\/p>\n\n\n\n<p>Telef\u00f3n\/Fax: +36 1 792 7881<\/p>\n\n\n\n<p>E-mail: pmbekelteto@pmkik.hu<\/p>\n\n\n\n<p>Webov\u00e1 str\u00e1nka: https:\/\/panaszrendezes.hu<\/p>\n\n\n\n<p>Poskytovate\u013e neurobil v\u0161eobecn\u00e9 vyhl\u00e1senie o podriaden\u00ed sa rozhodnutiam subjektu alternat\u00edvneho rie\u0161enia sporov.<\/p>\n\n\n\n<p>Spotrebite\u013e m\u00f4\u017ee tie\u017e vyu\u017ei\u0165 pr\u00edslu\u0161n\u00e9 org\u00e1ny ochrany spotrebite\u013ea v \u0161t\u00e1te svojho bydliska a svoje n\u00e1roky uplatni\u0165 s\u00fadnou cestou.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>13. Ochrana osobn\u00fdch \u00fadajov<\/strong><\/h2>\n\n\n\n<p>Poskytovate\u013e sprac\u00fava osobn\u00e9 \u00fadaje pou\u017e\u00edvate\u013eov v s\u00falade s pr\u00edslu\u0161n\u00fdmi pr\u00e1vnymi predpismi o ochrane osobn\u00fdch \u00fadajov.<\/p>\n\n\n\n<p>Podrobn\u00e9 pravidl\u00e1 sprac\u00favania osobn\u00fdch \u00fadajov s\u00fa uveden\u00e9 v Z\u00e1sad\u00e1ch ochrany osobn\u00fdch \u00fadajov Poskytovate\u013ea, ktor\u00e9 s\u00fa dostupn\u00e9 na str\u00e1nke:<\/p>\n\n\n\n<p><a href=\"https:\/\/vimora-care.eu\/sk\/privacy-policy\/\">https:\/\/vimora-care.eu\/sk\/privacy-policy\/<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>14. Zmena VOP<\/strong><\/h2>\n\n\n\n<p>Poskytovate\u013e je opr\u00e1vnen\u00fd zmeni\u0165 tieto VOP, ak je to od\u00f4vodnen\u00e9 zmenou pr\u00e1vnych predpisov, rozhodnut\u00edm org\u00e1nu alebo s\u00fadu, zmenou fungovania platformy, zaveden\u00edm nov\u00fdch slu\u017eieb, zmenou existuj\u00facich slu\u017eieb, bezpe\u010dnostn\u00fdmi d\u00f4vodmi alebo in\u00fdmi od\u00f4vodnen\u00fdmi okolnos\u0165ami.<\/p>\n\n\n\n<p>O podstatn\u00fdch zmen\u00e1ch Poskytovate\u013e informuje pou\u017e\u00edvate\u013eov v primeranej lehote pred nadobudnut\u00edm \u00fa\u010dinnosti zmeny na webovej str\u00e1nke, e-mailom alebo prostredn\u00edctvom pou\u017e\u00edvate\u013esk\u00e9ho \u00fa\u010dtu.<\/p>\n\n\n\n<p>Zmena nep\u00f4sob\u00ed sp\u00e4tne na slu\u017eby, ktor\u00e9 u\u017e boli \u00faplne poskytnut\u00e9. Ak je zmena pre pou\u017e\u00edvate\u013ea podstatne nev\u00fdhodn\u00e1, pou\u017e\u00edvate\u013e je opr\u00e1vnen\u00fd zru\u0161i\u0165 svoje predplatn\u00e9 pred nadobudnut\u00edm \u00fa\u010dinnosti zmeny.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>15. Z\u00e1vere\u010dn\u00e9 ustanovenia<\/strong><\/h2>\n\n\n\n<p>Na ot\u00e1zky neupraven\u00e9 t\u00fdmito VOP sa vz\u0165ahuje pr\u00e1vo Ma\u010farska.<\/p>\n\n\n\n<p>V pr\u00edpade pou\u017e\u00edvate\u013eov, ktor\u00ed s\u00fa spotrebite\u013emi, vo\u013eba ma\u010farsk\u00e9ho pr\u00e1va neznamen\u00e1, \u017ee spotrebite\u013e bude zbaven\u00fd ochrany poskytovanej kogentn\u00fdmi ustanoveniami pr\u00e1vnych predpisov na ochranu spotrebite\u013ea \u0161t\u00e1tu jeho bydliska.<\/p>\n\n\n\n<p>Poskytovate\u013e a pou\u017e\u00edvate\u013e sa bud\u00fa sna\u017ei\u0165 rie\u0161i\u0165 spory prednostne zmierom a rokovan\u00edm.<\/p>\n\n\n\n<p>Ak sa niektor\u00e9 ustanovenie t\u00fdchto VOP uk\u00e1\u017ee ako neplatn\u00e9 alebo ne\u00fa\u010dinn\u00e9, nem\u00e1 to vplyv na platnos\u0165 a \u00fa\u010dinnos\u0165 ostatn\u00fdch ustanoven\u00ed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong><strong><strong>Pr\u00edloha \u010d. 1 &#8211; Vzorov\u00e9 vyhl\u00e1senie o odst\u00fapen\u00ed \/ vypovedan\u00ed<\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p>Ak si ako spotrebite\u013e \u017eel\u00e1te uplatni\u0165 pr\u00e1vo na odst\u00fapenie alebo vypovedanie, m\u00f4\u017eete tak urobi\u0165 jednozna\u010dn\u00fdm vyhl\u00e1sen\u00edm. Na tento \u00fa\u010del m\u00f4\u017eete pou\u017ei\u0165 aj ni\u017e\u0161ie uveden\u00fd vzorov\u00fd formul\u00e1r, jeho pou\u017eitie v\u0161ak nie je povinn\u00e9.<\/p>\n\n\n\n<p><a href=\"\/wp-content\/withdrawal-termination-pdf\/withdrawal-termination-form-sk.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Stiahnu\u0165 vzorov\u00e9 vyhl\u00e1senie o odst\u00fapen\u00ed \/ vypovedan\u00ed vo form\u00e1te PDF<\/a><\/p>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>V\u0161eobecn\u00e9 obchodn\u00e9 podmienky Platn\u00e9 odo d\u0148a zverejnenia na webovej str\u00e1nke 1. \u00dadaje poskytovate\u013ea Slu\u017eby op\u00edsan\u00e9 v t\u00fdchto V\u0161eobecn\u00fdch obchodn\u00fdch podmienkach poskytuje nasleduj\u00faca spolo\u010dnos\u0165: Obchodn\u00e9 meno: Vimora Grup Kft. S\u00eddlo: 2440 Sz\u00e1zhalombatta, Erkel Ferenc k\u00f6r\u00fat 80. II. em. 6. ajt\u00f3, Ma\u010farsko E-mail: info@vimora-care.eu Telef\u00f3nne \u010d\u00edslo: +36 30 255 6407Dostupn\u00e9 v pracovn\u00fdch d\u0148och od 09:00&nbsp;do 15:00, v&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","iawp_total_views":0,"footnotes":""},"class_list":["post-4452","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"nebaweb-vimora","author_link":"https:\/\/vimora-care.eu\/sk\/blog\/author\/nebaweb-vimora\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/vimora-care.eu\/sk\/wp-json\/wp\/v2\/pages\/4452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vimora-care.eu\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vimora-care.eu\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vimora-care.eu\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/vimora-care.eu\/sk\/wp-json\/wp\/v2\/comments?post=4452"}],"version-history":[{"count":7,"href":"https:\/\/vimora-care.eu\/sk\/wp-json\/wp\/v2\/pages\/4452\/revisions"}],"predecessor-version":[{"id":4779,"href":"https:\/\/vimora-care.eu\/sk\/wp-json\/wp\/v2\/pages\/4452\/revisions\/4779"}],"wp:attachment":[{"href":"https:\/\/vimora-care.eu\/sk\/wp-json\/wp\/v2\/media?parent=4452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}